Customer Support Options
(201 total words in this text)
Optifacts GoToAssist® Support & Training Sessions
These are scheduled support sessions that will allow bi-directional viewing and control of your local computer system. Click on the 'GoToAssist® Connect' button if you have been given a code to initiate a session.
Optifacts DIGITAL PROCESSING GoToAssist® Support
Use this link when instructed by our digital processing support staff. Click on the 'GoToAssist® Digital Connect' button if you have been given a code to initiate a session.
Questions about GoToAssist®?
Click on the FAQ button for more information.
Simply click the button above to initiate sending an email to support and one of our professional staff will follow up with you.
Existing Optifacts customers can use the support telephone numbers shown below to speak directly with one of our professional staff. The support phone is staffed Monday through Friday, 8am to 5pm CST/CDT.
18 Riverside Avenue South
Sartell, Minnesota 56377
Toll-Free +1 (800) 678-4322
Local +1 (320) 258-3559
FAX +1 (320) 258-3880